Refund policy
Returns
Due to the nature of food products, we cannot accept returns once an order has been shipped.
Refunds for Incorrect or Damaged Food Orders
If your order arrives damaged or incorrect, we’re happy to make it right. Please email us at webersbrand@gmail.com and include the following information:
- Name
- Order Number
- Shipping Address
- Photos of the incorrect or damaged items
Once received, our team will review your submission and issue a refund or replacement as appropriate.
Refunds/Exchanges for Incorrect or Damaged Merchandise Orders
All limited-release pre-order sales are final. We cannot process refunds/exchanges for incorrect sizing as everything is made-to-order. Please follow available sizing charts prior to ordering
Refunds/Exchanges Cannot Be Issued For
- Gift cards
- Merchandise
- Discounted items
- International orders